Mediation is about helping you express your feelings and have your needs met in such a way that it allows others to do the same. This is especially important when conflict threatens one of our most basic needs - the need for a secure home.

Have you got a problem with tenant or your child?

Are you having a problem with your landlord or parents?

We can work with anyone living in Tower Hamlets who is at risk of losing their home due to conflict. If you are fighting with your parents, your in-laws, your partner or your landlord and wonder if mediation might help, please get in touch.

We will work with everyone effected to look at the options available and make the best possible decision in a difficult situation.

We have a lot of experience helping people work through lfestyle and intergenerational clashes. We can get down to the nitty-gritty of everyday life that makes living together a challenge and we can help you plan for the future.

If you'd like to discuss if our homelessness prevention project can help you, please get in touch with Minaz Rahman, project caseworker. Minaz explains:

"Our homelessness prevention project uses mediation skills to reduce the risk of people losing their home through conflict. Both those at risk of homelessness and their host, usually a parent or landlord, come to our office. We work together, look at what’s worked, what’s not and how both can move forward with new options. I work to uncover the feelings and needs involved. Today I did a shuttle mediation, mediating to and fro between the parties without them being in the same room, because their relationship had broken down so much. In the end, instead of the son being kicked out, which was the father’s plan, they agreed to try new options that they’d generated through mediation for a couple of months, then return to us and see how they’re doing. Mediation is about increasing communication and restoring relationships. We see mostly Bengali parties; issues like living with in-laws or girls becoming pregnant - a huge issue for our community. It’s fascinating that lots of the conflicts we mediate are inter-generational clashes of lifestyle within immigrant communities, rather than conflicts between ethnic groups. It helps that I’m Bengali; I speak the language - it helps those in a vulnerable position feel comfortable. They say, “You know where I’m coming from” and are able to express themselves more easily because of that connection and the empathic skills that I bring from mediation."